Glossary · Software as a Service · online software
SaaS: definition
SaaS (Software as a Service) is software used online, on a subscription, with nothing to install: the provider hosts it, keeps it up to date and looks after its security.
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How SaaS works
You open the software in your browser or on your phone, from anywhere. Updates arrive without you doing anything, and the provider backs up the data. You pay a monthly or yearly subscription instead of buying a licence once.
For a small business, this means no server to maintain, costs that follow your use, and the same tool for everyone in the team, in the office or on the road.
SaaS with AI
SaaS with AI includes an assistant that works on your data: it answers questions, summarises, drafts texts or reminders. Because the software is online, the assistant sees the same up-to-date data as you do.
Eazyclick, SaaS for small businesses
Eazyclick is SaaS with AI: your website and your business management software, online, on a subscription, with a free trial. Ziggy, Eazyclick's AI assistant, is included in every plan.
Related terms
- Business management software Business management software is a program that helps a company organise its administrative and sales work: customers, quotes, invoices, payments, stock and scheduling.
- ERP An ERP (Enterprise Resource Planning) system is software that brings a company's management functions (customers, sales, purchasing, invoicing, stock, scheduling) together around a single database.
- AI assistant An AI assistant is an artificial intelligence program you talk to in everyday language to get an answer, a text or an action.
Further reading
Questions about SaaS
What does SaaS stand for?
Software as a Service: software delivered as a service, online and on a subscription, rather than a program you install.
Do I still own my data with SaaS?
You should. Before you sign, check that you can export your data and find out where it is hosted.
Is SaaS more expensive than installed software?
Not necessarily. A subscription replaces the licence, the server, the updates and the backups. Compare the total cost over a few years rather than the monthly price alone.
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