CRM · customer records · follow-ups

A simple CRM to manage your customers and prospects

Every customer, one record

Website enquiries, WhatsApp messages, quotes and invoices all sit on the customer's record. You know where everyone stands and who to follow up today.

  • Spark from €71/month excl. VAT
  • 1 h with your project manager every month
  • 14-day free trial

Your contacts are scattered. Bring them together on one record.

From first contact to loyal customer

Your customer list, finally up to date

One record per customer, fed by your website, your counter and your messages. Your team sees the same history and the same tasks, according to their permissions.

  • Pipeline of open deals

  • Dated tasks and follow-ups

  • Automatic lists for your mailings

1

record per customer

3

users included in Spark

How it works day to day

An enquiry comes in through your website form: the record is created with the name, the message and the source. You place it in your pipeline and set the next action.

On the day, the task appears in “My tasks”. You call, or reply on WhatsApp or by email from the record with WhatsApp messaging and Business email, and the conversation stays in the history.

When the customer says yes, the quote goes out from the same record. Later, your contact lists help you prepare an email.

Who is this for?

  • Freelancers and independent professionals
  • Estate agencies
  • Tradespeople and service businesses
  • Sales teams
See CRM Pro

From an enquiry to a customer you follow up

Four moments in the relationship, one record.

See how it works
Step 01

The enquiry comes in.

A form, an appointment or an order on your website: the record is created with its source, with no re-typing.

Step 02

You reply from the record.

WhatsApp or email: the reply goes out from the record and the conversation stays there for your team.

Step 03

The follow-up comes at the right time.

A dated task reminds you who to get back to. You no longer have to keep it all in your head.

Step 04

You get back in touch with the right customers.

Your contacts are sorted into lists, your workshop customers for example, ready for an email.

Your customers remember the last time. Now you do too.

The customer's whole history, in one place

A record fed by your website, your counter and your messages.

A pipeline that shows where every deal stands.

Each deal moves from column to column, from enquiry to signed customer. You see at a glance what is waiting for a reply, what is at quote stage and what has been won.

  • Value and stage of every deal
  • Targets tracked month by month
  • Import your contacts from Excel or CSV

Website enquiries land in the CRM.

A form filled in, an appointment booked, an order paid: the record is created or completed. Duplicates are spotted by email or phone number.

  • Forms and quote requests
  • Bookings and orders
  • Contacts added by hand or imported

WhatsApp shared with your team.

Conversations arrive in a shared inbox and are linked to the right customer. A colleague can pick up the conversation without asking for the background.

  • One inbox for the whole team
  • The contact and their history next to the message
  • History kept on the record

What our team does

Setup from €0, then someone who knows you, every month.

We bring your contacts over and set up the CRM.

Before we start, you know exactly what will be delivered: contacts imported and de-duplicated, pipeline stages set up, website forms connected, team trained. You can also start on your own, with no setup fee if you do everything with Ziggy.

  • Your Excel or CSV files imported
  • Pipeline set up the way you sell
  • Training for your team

An hour with your project manager, every month.

With Spark, someone from the team who knows your setup helps you for 1 h a month: a question, a setting, a short training session, a hand with a module. The hour does not carry over from one month to the next.

  • Someone who knows your business
  • Ziggy and the help centre the rest of the time
  • Extra hours if you need them

The modules behind this solution

Each card opens the module's page: what it does day to day and how it connects to the rest.

See all modules

Customer follow-up built for your trade

An agency tracks its sellers and buyers, a lawyer their cases, a tradesperson their quote requests. Each trade page shows the recommended setup.

What our clients say about the team

Trustpilot

A big thank you to Antoine and the whole Eazy Click team for their excellent work and ongoing support for our finest showcase: the CLC Immo website.
Creative, effective and always ready to tackle technical challenges, they have met our expectations while remaining competitively priced.
After more than 10 years of working together, I highly recommend their services. (translated from French)

Tanguy – Director, Estate Agency

Tanguy Langenaeken Director, CLC Immo
Read their story →
Trustpilot

Very happy with my experience with eazyclick.be. The website is clear and easy to use, and the service behind it is excellent: fast, efficient and, above all, human. You can tell they approach their work with care and passion.
A real time-saver with zero stress. Thanks to the team!

Nathan Fogelbaum Trustpilot review
Trustpilot

We asked Eazyclick by Caracal to create a new website for our business. Very satisfied with their work and the support throughout the project. First, they immediately proposed a design that reflected our ideas and matched the image we wanted for our company. The website is also very easy to use and intuitive. We really appreciated how responsive and available they were when we had questions. An agency we'd recommend! (translated from French)

Vincent Cordonnier Architect, VMAR Architectes
Read their story →
Trustpilot

Very happy with my experience with Eazyclick. My new website is ready to use, everything works perfectly, no complaints. I had support at every stage. An efficient, friendly team, highly recommended! (translated from French)

Thomas Prudhomme Co-founder, Soko Rooftop
Read their story →
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Three plans. One tool.

Run your business and make it visible: pick the plan that fits your activity, not an imaginary budget.

Free

Try Spark for free

Start for free

€ 0 for 14 days

The full Spark plan with your trade’s pack, no card needed

After 14 days: read-only account, website still online

Ziggy and help centre

Users
3 during the trial
Standard modules
Your trade’s pack
Premium modules
To discover during the trial
Website
Template website to customise, live on an Eazyclick address
Most recommended

Spark

Run it and be seen

From

€ 71/month instead of € 99

€ 192 less over 24 months than with 12 months

1 h with your project manager every month

Users
3 included, then €11 per user, decreasing
Standard modules
4 included, then decreasing
Premium modules
Optional
Website
4-page website included; 6 pages or more from €19/month, Custom or High-end

Boost

Tailor-made and multi-site

From

€ 620/month instead of € 865

€ 1,680 less over 24 months than with 12 months

2 h with your project manager every month

Users
10 included
Standard modules
Unlimited
Premium modules
Optional, SEO Boost included
Website
High-end, developed to measure

Included in every paid plan

Hello! We’re the ones following your project.

  • 1 h with your project manager every monthWith Spark, 2 h with Boost, not carried over: your questions, a setting, a short training session, help with a module.

  • A reply within 1 working dayFrom someone who knows your project.

  • Hosting and maintenanceSecurity, backups and domain name included.

Discover our support
1 h / 2 h /month
Project manager
With Spark and Boost: your questions, a setting, a short training.
4 modules
Modules
Included in Spark, then tiered. Premium ones à la carte.
12 or 24 months or no commitment
Commitment
Spark: € 71 over 24 months, € 79 over 12, € 99 with no commitment. Boost: € 620, € 690 and € 865. Free: no commitment.
From € 0
Setup
Free if you do everything with Ziggy and the help centre.

Trade packs, at a fixed price

66 trades have their pack: the modules of their business, a website and users, at a fixed monthly price with Spark over 24 or 12 months. The 14-day free trial opens your trade's pack.

The 66 trade packs, at a fixed price

Frequently asked questions about managing your customers

View all FAQs

Can I import my current contacts?

Yes. You import your Excel or CSV file by matching your columns to the CRM fields, and duplicates are spotted. With an assisted setup, our team handles the import and checks the result with you.

How many users are included?

Spark includes 3 users. Each extra user is added to the subscription, at a price that goes down as the number grows. Everyone logs in with their own access and permissions.

Can my WhatsApp messages and emails land on the customer record?

Yes, with the WhatsApp messaging and Business email modules. Conversations are shared with the team and linked to the right customer.

Does the CRM work without an Eazyclick website?

Yes. You can use the CRM and keep your current website. With an Eazyclick website, every form, appointment or order lands directly on the customer's record. For your current website, we check the connection options with you.

Where is my customers' data hosted?

In Europe, in Paris, in line with the GDPR. You remain the owner of your data and can export it at any time. In your settings, you can see open sessions and close any you do not recognise.

Talk it through with an expert

Bring your contacts together in one place.

30 minutes to look at where your contacts live today and how to bring them together. You leave with a setup and a price.