Eazyclick support

A team that knows your website

Your website is never left on its own. Every month, a project manager develops it with you, with the whole team behind them: design, tech, SEO.

1, 3 or 6 h

of project management each month, depending on your plan

< 1 working day

for a reply from support, by someone on the team

9 people

design, tech and SEO behind every website

Example

A month with your project manager

You write, your project manager takes care of it, and the month ends with a review of your results.

Federica
Project manager for Atelier Rosa

  1. Mon3

    Change the Christmas opening hours

    Requested by email, done the same day

    Done
  2. Thu13

    New ‘Catering’ page

    Text and photos from you, layout by Federica

    Live
  3. Tue18

    Booking module switched on

    Set up, then 15 minutes to show you how to use it

    Done
  4. Tue25

    January offer on the home page

    Scheduled for 2 January

    Scheduled
  5. Mon30

    Monthly review

    42 enquiries this month, 18% more than in November. Next priority: the Google Business Profile.

What your project manager does for you

You stay in control of your text and photos. For everything else, just write to them.

Your content

Text, photos, opening hours, prices, offers and promotions.

« Our new prices are in the attached PDF. »

Your website grows

A new page or section, a new service, a new case study.

« We’re launching a catering service in March. »

Modules and tools

Setup, settings and a walkthrough of Eazyclick OS.

« I want to take bookings online. »

The monthly review

Results, SEO and priorities for the month ahead.

« What’s working best? »

Who does what

One project manager looks after you, and each specialist steps in when your website needs them.

Daniel, Account manager

Daniel

Account manager

Welcomes you and scopes your needs on the first call.

Federica, Project manager

Federica

Project manager

Looks after your website every month, from launch to every update.

Kevin, Creative director

Kevin

Creative director

Sets the direction for your website and your brand.

Angèle, Art director

Angèle

Art director

Makes sure every page feels like you.

Adrien, Designer

Adrien

Designer

Designs your pages and visuals.

Nathan, UX/UI designer

Nathan

UX/UI designer

Makes your website easy to use, mobile first.

Naïm, Technical director

Naïm

Technical director

Keeps your website and tools running, safely.

Blaise, Head of SEO

Blaise

Head of SEO

Makes you visible on Google and in AI answers.

Antoine, Founder

Antoine

Founder

Founded Eazyclick in 2012.

Your hours by plan

KickStarter

1 hper month, on the 24-month commitment

GlowUp

3 hper month

Booster

6 hper month

Unused hours don’t roll over. Beyond them, extra work is billed at €95 per hour excl. VAT; if your requests come back every month, the next plan up works out cheaper.

« Flawless follow-up from start to finish. Deadlines were met, and the support throughout the project was really great. »
Orto, online shop
« Ongoing support for our finest shop window. After more than 10 years working together, I highly recommend them. »
Tanguy, director of CLC Immo

Your questions about support

What does my project manager do for me each month?

Every subscription includes project manager hours: 1 hour a month with KickStarter (on the 24-month commitment), 3 hours with GlowUp and 6 hours with Booster. Your project manager knows your website and uses them to:

  • update your content: texts, photos, opening hours, prices, offers and promotions;
  • develop your website: a new page or section, a new service, a new case study;
  • set up your modules and tools, and show you around Eazyclick OS;
  • review things with you every month: results, search visibility, priorities.

Unused hours do not roll over to the next month. Beyond them, extra work is charged at €95 per hour excl. VAT. If your requests come back every month, the next pack up costs less, and you can switch at any time.

How quickly does support reply?

Within 1 business day. You write by email, and someone on the team who knows your project replies. For a change or an addition to your website, your project manager takes care of it within the hours included in your subscription.

What does the subscription include besides the website?

Your subscription covers much more than building the website:

  • a dedicated project manager: 1 hour a month with KickStarter (on the 24-month commitment), 3 hours with GlowUp and 6 hours with Booster;
  • human support by email, replying within 1 business day;
  • hosting and maintenance: security updates, backups and domain name renewal;
  • Eazyclick OS, your space to follow your enquiries, customers and results.

You pay a one-off set-up fee, then a monthly fee for 12 or 24 months.

Does the one-off price include a project manager and maintenance?

No. The one-off price covers building the website only, with two rounds of revisions before launch. It includes no project manager after launch, no support and no Eazyclick OS. Hosting is charged separately, €450 per year excl. VAT, including security updates, backups and the domain name. For monthly support, choose the 12- or 24-month subscription.

Want us to take care of it?

A 30-minute call with the team, free and with no commitment.

The whole team is available this week

Book a call