Bike repair shop software: every repair tracked from drop-off to pickup

Yes. The Workshop module adds on to the Bookings & appointments module. That module receives the workshop bookings made on your website and manages your mechanics, their hours and their time slots. The work order then picks up the booking, so you never enter the customer or the bike twice.

Type in its frame number. Every bike has its own record, identified by that number, and every work order is attached to it. When the customer comes back, you see the repairs already done on that exact bike, even if they own several. The history starts with the first work order opened in Eazyclick.

Yes. Every work order belongs to a store, and the parts added to it come out of that store's stock, not out of a shared pool. With several stores, each one keeps accurate stock. It is also the stock your online shop shows, store by store, on the product page.

When the repair is finished, the work order moves to the ready status and joins the bikes waiting to be handed back. Your team then lets the customer know by phone or email. Once the bike is picked up, the order moves to collected, and a satisfaction survey goes out if the Customer satisfaction module is active.

Yes, with the Quotes & invoices module. On the finished work order, one click creates the invoice, with the parts and labour lines already entered. You retype nothing, and the invoice joins your other invoices, where you track its payment just like the rest.

No, repair history cannot be imported. Bike records build up over time, from each bike's first work order. Your parts catalogue, on the other hand, can be imported from your suppliers' files, in CSV or Excel format, with a line-by-line simulation before you apply it.