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CRM Pro module

Simple CRM software: organise, track and follow up your leads

Your leads organised, tracked and followed up

Every form, appointment and order lands in the same place. See at a glance who to follow up today.

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Trustpilot 4.6/5 — Google 5.0/5

See who contacted you, what you told them and when to follow up, on one screen.
Ideal for follow-ups

Who should you follow up today?

Everything coming through your website is automatically organised in your pipeline: forms, appointments, orders. See the value at stake, each record's full history and today's follow-ups.

  • Forms, appointments and orders organised automatically

  • Pipeline columns showing the value at stake

  • Follow-up reminders and today's tasks

+38 %

leads followed up on time

3 h

saved every week

Clear sales tracking, without complicated software

Right now, your leads are everywhere: an email here, a voicemail there, a name scribbled on a quote. You forget to call back, follow up twice or lose a serious enquiry.

With CRM Pro, forms, appointments and orders are automatically organised in your pipeline. Drag each lead from one stage to the next, see the value at stake and who to follow up today.

The result: 38% more leads followed up on time, three hours of sales admin saved each week, and one dashboard for all your contacts and channels.

Who is CRM Pro for?

  • Sole traders
  • Shops
  • Service providers
  • Businesses with lots of incoming contacts
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What our CRM software actually does
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A visual pipeline that tracks your sales

Your leads appear in columns: new, contacted, quote sent, won. Drag a record from one stage to the next in a single move, and each column shows the total value at stake. No more spreadsheets.

  • Clear columns
    New, contacted, quote sent, won: each stage has its own column
  • Value at stake
    Each column shows the total value at stake, giving you a view of potential revenue
  • Multiple pipelines
    Create as many pipelines as you have activities to track separately
  • Won or lost
    Mark each deal won or lost, with the reason for the decision

Views and segments your way

Choose which columns appear, save favourite views and filter by sector, activity, score, city or tag. Find hospitality customers you have not heard from in a month in three clicks.

  • Your choice of columns
    Choose the columns displayed and save your favourite views
  • Combined filters
    Filter by sector, activity, score, city or tag, however you like
  • Saved segments
    Your “Customers to follow up” list stays one click away
  • Quality score
    Each record shows a score and its full history to help you prioritise

Effortless follow-ups and imports

Schedule a follow-up and get a reminder at the right moment. Every morning, your dashboard lists today's tasks and new contacts to handle. Import your Excel file in minutes.

  • Scheduled follow-up
    Set the date and receive the reminder at the right time, without forgetting
  • Your morning overview
    The dashboard lists today's tasks and new contacts
  • Excel import
    Your columns are mapped, the import takes minutes and nothing gets lost
  • Duplicates detected
    Duplicates are spotted automatically, keeping your growing customer database clean

Our customers turn more leads into customers. The numbers prove it.

No empty promises. Measured results, project after project.

+38 % in leads followed up on time after activation

We entrusted our website design to Eazyclick. The quality of their work surprised us, and they stayed by our side at every stage. From the start, they proposed a design matching our expectations and the image we wanted to convey. As well as being clear and pleasant to browse, the website is easy to manage. We also appreciated their quick replies and availability when we had questions. A great experience!

Martin

Trustpilot
3 h of sales admin saved every week

The team supported us far beyond the graphic design: they helped us make the right strategic choices to build a clear, elegant identity consistent with our positioning. (translated from French)

Adrien Di Giacomo

Adrien Di Giacomo

Trustpilot
Just 1 dashboard for all your contacts and channels

We asked Eazyclick by Caracal to create a new website for our business. Very satisfied with their work and the support throughout the project. First, they immediately proposed a design that reflected our ideas and matched the image we wanted for our company. The website is also very easy to use and intuitive. We really appreciated how responsive and available they were when we had questions. An agency we'd recommend! (translated from French)

Vincent Cordonnier

Vincent Cordonnier

Trustpilot

Your CRM set up in 3 steps

Three steps. No mental load. A module that works for you, not the other way round.

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Step 01

We activate CRM Pro on your dashboard

Your basic CRM becomes a proper sales tracking tool. Your project manager activates it in an instant, and your existing contacts are already there: nothing to reinstall or reimport if you were already with us.

Step 02

Your contacts organised into a pipeline

Forms, appointments, orders: all your enquiries are automatically sorted by stage. Adjust your columns, tags and views to match how you sell. Finally, see your entire sales portfolio on one screen.

Step 03

Track and follow up

Every morning, the dashboard shows who to follow up and which tasks are due. Drag deals between stages, mark sales as won and stay on track. No more leads slipping through the cracks.

Modules that complete your CRM

Every module you activate strengthens the others

Visibility & acquisition

Email marketing

Your customers are already here. Write to them.

Segment your contacts in the CRM, then send the right message to the right people: your follow-ups become campaigns.

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Management & finance

Quotes & invoices

Quote accurately. Get it signed online. Get paid.

A qualified lead in your pipeline? Send an online quote and track its acceptance without leaving your dashboard.

Discover
Customer relationships

WhatsApp messaging

WhatsApp, shared by your team, linked to customer records.

Every WhatsApp conversation links to the contact record: reply quickly, with the full history in view.

Discover
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CRM Pro: connected to your tools

  • Your website forms

    Every completed form creates or updates a record, deduplicated by email or phone number.

  • Bookings & appointments

    Appointments booked online join the customer record.

  • Full e-commerce

    Every order is added to the customer's history.

  • WhatsApp messaging

    WhatsApp conversations appear on the contact record.

  • Quotes & invoices

    Send the quote from the record; its status feeds back into the pipeline.

  • CSV import

    Your existing contacts imported, columns mapped and duplicates detected.

CRM Pro or Teamleader, HubSpot, Pipedrive: the differences

Criterion CRM Pro Teamleader, HubSpot, Pipedrive
Billing model Priced per website: the whole team uses the CRM at no extra cost Priced per user per month at all three providers
Published price €190 setup, then €44/month excl. VAT (€35 over 24 months) Pipedrive: €14 to €79 per user per month; HubSpot Sales Hub: Starter €7 to €20, Pro €90 to €100 per licence (+ €1,470 onboarding); Teamleader: per user, -50% from the 6th
Connected to your website Website forms, appointments and orders create the record, without a connector Provider forms or integrations to configure
Setup Handled by your project manager, including contact import Self-service or with the provider; paid onboarding for HubSpot Pro
Beyond the CRM Peppol Quotes & invoices, appointments and e-commerce in the same tool Provider modules or apps, depending on the plan

Prices and terms read on September 27, 2026 on the vendors' websites, subject to change.

How much does CRM software cost for an SME?

The CRM Pro module costs 190 € excl. VAT to set up, then 44 € excl. VAT per month on a 12-month commitment, or 35 € excl. VAT per month over 24 months. It is included in the GlowUp and Booster packs. What the price includes is listed below.

Included in GlowUp and Booster

Setup
€ 190 one-off, excl. VAT
12-month commitment
€ 44 /month excl. VAT
24-month commitment
€ 35 /month excl. VAT

In a bundle: setup at half price (95 €) when the module is taken when signing a pack on 24 months, and −10% on the modules' subscription from 2, −20% from 3.

What's included

  • Unlimited users: priced per website, not per user
  • Pipeline, customer records and follow-ups
  • Website leads, appointments and orders added automatically
  • Contact import (CSV) with duplicate detection
  • Support from your project manager

Which trades is the CRM Pro module built for?

CRM Pro is not built for a single trade. Each page below presents a business that features this module: what its website does, the other modules useful to that trade and the pack prices. Open the one that matches your business to see the module in context.

Clear plans. No surprises.

Choose the pack that matches your goals. Not an imaginary budget.

KickStarter

Get seen

€ 69/month

One-off set-up cost € 249

Get started. Properly.

Your essential online presence, professional from day one.

What's included

  • An optimised, responsive template adapted to your colours and logo
  • A clear, impactful one-page format
  • Technical SEO included (speed, structure, performance)
  • Performance tracking in your Eazyclick dashboard
  • Mini-CRM: every website enquiry arrives in a customer record
  • A project manager for launch, then email support
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GlowUp

Generate opportunities

€ 149/month

One-off set-up cost € 699

Most recommended

Take it to the next level.

A professional presence and visibility that works for you.

What's included

  • Everything in KickStarter, plus a fully bespoke website
  • Up to 6 pages tailored to your business
  • Advanced SEO, technical + editorial
  • 1 SEO article per month, written with AI and reviewed by our team
  • Greater visibility on Google and AI search engines
  • Complete CRM (deal tracking and follow-ups) and Analytics Pro included
  • A dedicated project manager, 3 hours per month
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Booster

Scale intelligently

€ 299/month

One-off set-up cost € 1,490

A 360° digital presence.

Strategy, content, visibility, branding. Everything is there. Everything works together.

What's included

  • Everything in GlowUp, with a fully bespoke website of up to 15 pages
  • Premium SEO strategy with dedicated monthly support
  • SEO Boost: 2 content pieces per month, written with AI and reviewed by our team
  • Essential brand guidelines
  • Managed multi-channel approach
  • 2 business modules of your choice (such as Quotes & invoices) and Analytics Pro included
  • A dedicated project manager, 6 h/month
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Add the modules your business needs individually, each at its own price: from €19/month per module with a 24-month commitment. Prices excl. VAT.

Need a bespoke plan?

Further reading

Guides
Integrations

Questions? We have answers.

 View all FAQs

What are the 3 types of CRM?

There are three types of CRM. Operational CRM organises day-to-day prospecting, sales and customer follow-up; analytical CRM uses that data for measurement and forecasting; collaborative CRM shares information between teams. CRM Pro is primarily operational. To learn more: our CRM guide for Belgian SMEs.

What is the difference between a CRM and an ERP?

A CRM manages customer relationships: prospects, follow-ups, open quotes, conversation history. An ERP manages business operations: stock, invoicing, purchasing, scheduling. At Eazyclick, they complement each other: CRM Pro shares records with Quotes & invoices, e-commerce and scheduling, without duplicate entry.

See our all-in-one management software.

How much does a CRM cost for an SME in Belgium?

Teamleader, HubSpot and Pipedrive charge per user per month: €14 to €79 per user at Pipedrive depending on the plan (checked in September 2026). CRM Pro costs €190 to set up, then €44/month excl. VAT, or €35 over 24 months, for the whole team. Full details: which CRM for a Belgian SME?

How much does CRM Pro cost?

CRM Pro costs €190 setup, then €44/month with a 12-month commitment or €35/month with a 24-month commitment. One price per website, for your whole team: unlike other tools, you don't pay per user. Everything is included, without commission or hidden fees, including your project manager's support.

Is this module included in a pack?

Yes, in GlowUp and Booster: CRM Pro is the full CRM in both packs. With KickStarter, your website already has a mini CRM, and every enquiry lands in a customer record. Add CRM Pro as an option when you want proper sales tracking. Your project manager activates it for you, without reimporting anything.

How is it different from KickStarter's mini-CRM?

The mini-CRM receives your contacts and enquiries, with their history. CRM Pro helps turn them into customers: visual pipeline, views and segments, scheduled follow-ups and file imports. Put simply, the mini-CRM organises; CRM Pro helps you sell.

Do I need an existing Eazyclick website or package?

No. CRM Pro also works without an Eazyclick website, in a workspace set up by your project manager. With an Eazyclick website, every form, appointment or order goes straight into the customer record. Not a customer yet? We build your plan together during an initial call.

Can I import my existing contacts?

Of course. Import your Excel or CSV file in minutes: match your columns to CRM fields, and duplicates are detected automatically. Your contacts, companies and histories are neatly added to your dashboard. Your project manager can help with this first import.

Do leads from my website arrive automatically?

Yes, that's the point. Every submitted form, booked appointment and order placed on your website creates or updates a CRM record without duplicate entry. Contacts are deduplicated by email or phone, and you're notified of every new lead so you can respond quickly.

How many people can use it?

As many as you like, at no extra cost. Pricing is per website, not per user: your whole team shares the same pipeline and records. Everyone can see the status of every file. This is a clear advantage over tools charging for each additional seat.

Arrange your discovery call

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30 minutes, zero bullshit. We review your presence, identify the most strategic option for your goals, and tell you exactly what to do next.

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