Glossary · Enterprise Resource Planning · ERP system
ERP: definition
An ERP (Enterprise Resource Planning) system is software that brings a company's management functions (customers, sales, purchasing, invoicing, stock, scheduling) together around a single database.
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What an ERP does for a business
Without an ERP, each team has its own tool: a spreadsheet for customers, an app for invoices, a calendar for scheduling. The same information is typed in several times and soon stops matching. An ERP puts everything in one place: a customer entered once appears on the quote, the invoice, the appointment and the reports.
Traditional ERP suites (SAP, Microsoft Dynamics, the full version of Odoo) are often built for companies with an IT department. For a small business, the better fit is modular management software: the same principles, with far less configuration.
ERP for small businesses: the modules that matter
A service business usually starts with sales management: CRM, quotes and invoicing. A shop adds a till and an online shop; a restaurant adds bookings and staff scheduling. A good ERP for SMEs lets you switch these modules on one at a time, at your own pace.
An ERP with AI goes one step further: the assistant reads the ERP's data to answer your questions and suggest follow-ups, without you having to build a report.
Eazyclick, a modular ERP
Eazyclick is a modular ERP for small businesses, connected to your website: CRM, quotes and e-invoices, appointments, scheduling, point of sale and more than thirty modules to switch on according to your trade. Ziggy, Eazyclick's AI assistant, answers with your figures and suggests the next useful actions.
Related terms
- Business management software Business management software is a program that helps a company organise its administrative and sales work: customers, quotes, invoices, payments, stock and scheduling.
- CRM A CRM (Customer Relationship Management) system is software that centralises a company's contacts, conversations and sales opportunities, so that every customer and prospect can be followed up.
- SaaS SaaS (Software as a Service) is software used online, on a subscription, with nothing to install: the provider hosts it, keeps it up to date and looks after its security.
- AI for small businesses AI for small businesses means using artificial intelligence in the everyday work of a small or medium-sized company: replying to customers, preparing quotes and reminders, summarising conversations and analysing figures.
Further reading
Questions about ERP
What is the difference between an ERP and a CRM?
A CRM manages customer relationships (contacts, conversations, opportunities). An ERP covers the whole running of the business, and the CRM is often one of its modules, alongside invoicing, stock and scheduling.
How much does an ERP cost for a small business?
It ranges from a monthly subscription for online management software (SaaS) to large one-off projects for a custom ERP. The real cost depends mostly on the number of users, the modules and the setup work. Eazyclick's plans are on the pricing page.
Is there an ERP with AI?
Yes. In Eazyclick, Ziggy reads the data in your ERP to answer your questions, show what is waiting (quotes, invoices, enquiries) and prepare reminders that you approve.
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